Petal Pop Flower and Events L.L.C takes customer satisfaction very seriously. In case of problems with your order, please contact us through our live chat or call us on our 026412799 and we will assist you. In appropriate cases, if you have already been billed by Petal Pop Flower and Events L.L.C, we will issue full or partial refunds. In the following cases: if you did not receive your order or received an incorrect order, you may be issued a full refund; if part of your order is missing, we may issue a partial refund. In every event we will do our best to ensure your satisfaction.